How do timed tickets and admission work now?
How do I use a gift certificate or Pass Pack; will the expiration date be extended?
How is Imagi Nation maintaining social distancing?
Can we bring a stroller?
Can we bring our own food?
Are changing tables and/or a nursing station available?
Does Imagi Nation accept donation requests?
Although we require parents to accompany children at all times while visiting Imagi Nation, we encourage them to play too! Our goal is to provide an environment, rich in engaging activities, that parents can enjoy right along with their children. Help your child set up a cool end-of-aisle display in the grocery store, check the quality of products in the manufacturing center, or even create a sky-scraper in the construction zone! Embrace your inner child, and allow us to take you back to a simpler time when all that was required for fun was a little bit of creativity and whole lot of Imagi Nation!
A wide variety of pre-packaged snacks and drinks are available for purchase. With the addition of our indoor park area, guests are also able to bring their own snacks and drinks however they must be consumed in this area. No food or drinks are allowed anywhere else in the city.
We have always been proud of our stellar reputation for cleanliness and now welcome the opportunity to demonstrate our commitment to an even more robust safety and sanitation plan. At this time, it includes but is not limited to:
Of course no security system replaces the careful eye of an adult, therefore parents are required to remain with and be responsible for their children during the entire visit. We have planned for and encourage parents to participate in activities right along with their children, as they are their first and most important teachers.
Controlled Access: There is one dedicated entrance and separate exit for Imagi Nation visitors controlled by our staff. No adult will be admitted to Imagi Nation without a child.
Carefully Screened Professional Employees: All Imagi Nation Ambassadors have been screened with a Criminal History Check and Child Abuse Clearances. They contribute their educational expertise through state teaching certificates and/or years of instructional experience. As part of our COVID-19 upgrades, staff will also undergo daily temperature checks at the beginning of each shift. They'll also be easy to identify by their blue Imagi Nation masks!
Attendance Limits: In order to comply with CDC, state and local capacity guidelines, we will be offering timed 2-hour entry tickets. Advance ticket purchases are strongly encouraged and can be made on our SHOP page.
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